LEGAL POLICY

Introduction

Fastlove Studios SL (hereinafter Fastlove Studios), as responsible and owner of the website fastlovestudios.com makes this document available to users, together with all the documents mentioned in it, in order to comply with the obligations set out in Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (hereinafter LSSICE), as well as to inform all users of the website https://fastlovestudios.com about the conditions of use.

Any person accessing this website assumes the role of user, committing to the observance and strict compliance with the provisions set forth herein, as well as any other legal provision that may be applicable.

Fastlove Studios through the website https://fastlovestudios.com, makes available to users, information and content regarding the products it sells; among the contents present on the website we can highlight:

  • Information about our products and our company.
  • Possibility to buy our products.
  • Access to social networks in which Fastlove Studios is present.
  • Possibility to contact the company through the contact form.

Fastlove Studios social media pages and profiles:

Main website: https://fastlovestudios.com. Owned by HELLO AUSTRALIAN, S.L. and with C.I.F. B42649707 and domiciled in C/ Juan de la Cierva, 43, 2 planta, local 4 y 5 Elche, Spain/Alicante 03203.

Social media profiles: Instagram, Facebook, Pinterest, Twitter, Linkedin, Twitch, TikTok.

DUTY OF INFORMATION

In compliance with the duty of information contained in Article 10 of the LSSICE, the following data are reflected below:

Fastlove Studios, is the name used by HELLO AUSTRALIAN, S.L., to inform about its products through the Internet.

CIF- B42649707
Address: C/ Juan de la Cierva, 43, 2 planta, local 4 y 5 Elche, Spain/Alicante 03203
Telephone: +34 617 078 518
Contact e-mail: contact@fastlove.com
Web domain: https://fastlovestudios.com
Register of Alicante, Volume 4223 , Folio 23, inscription 1 with page A- 165621 dated 13th June two thousand nineteen nineteen.

The address stated will be considered your postal and contact address for any communication.

GENERAL CONDITIONS OF USE

Access to and use of this website, to the contents that are obtained or may be obtained through it, are subject to the terms and conditions detailed in this Legal Notice, to the provisions of our Privacy Policy, in our General Conditions of Sale and in our Cookies Policy.

The access and use of our website presupposes the reading, knowledge and acceptance of these articles, as well as the aforementioned texts, so we strongly advise you to read them, being that the access and use of the website is done as a User and under your sole and exclusive responsibility.

Any act carried out contrary to the aforementioned texts will be considered null and void.

Fastlove Studios reserves the right to make changes to our website without prior notice, in order to update, correct, modify, add or delete the contents included in it. Therefore, we invite you to review our legal texts every time you enter our website. Any modification we make to the texts will be applicable from the moment it is made available to Users and, therefore, from the moment the modification is made public. In any case, we will indicate at the end of these the date of publication of the last modification made.

Fastlove Studios is not responsible for any damages that may be caused as a User, due to an erroneous or improper use in your relations with third parties, being your sole and exclusive responsibility.

On the other hand, as a User you will be responsible for the veracity of the information that you provide through any form that we make available to you, being the falsity of the data communicated sufficient reason for the denial of access to our website.

On the other hand, we inform you that you must assume all costs that may arise from proceedings initiated against you for breach of the provisions of this text or the rest of the texts cited above.

ACCEPTANCE OF THE GENERAL CONDITIONS OF USE

The access, use and/or download of any content incorporated in any section of our website, directly attributes to you the condition of User; which necessarily implies that you accept and adhere fully and unreservedly to the conditions that regulate our website.

RULES OF ACCESS AND USE OF THE WEBSITE.

As a User, you are obliged to access and use our website diligently and correctly, respecting the following rules and assuming any liability that may arise from the breach of these:

  • Not to falsify your identity by impersonating another person.
  • You acknowledge and accept that the use of any section of our website will be made for strictly personal, private and particular purposes.
  • It is expressly forbidden to authorize third parties to use all or part of the website or to introduce or incorporate the contents of our website as your own business activity.
  • You undertake not to use our website and/or its contents to carry out activities contrary to the law, morality, good customs or public order and/or for purposes or effects that are illicit, prohibited or harmful to the rights and interests of third parties.
  • You agree to refrain from disseminating, storing and/or managing the contents hosted on our website and which are likely to infringe copyright, third party rights or any regulations governing rights of a civil, criminal, administrative or any other nature.
  • You undertake not to cause damage to our physical and logical systems or those of our suppliers or collaborators, introducing or spreading on the network, computer viruses or others that could cause such damage.
  • You undertake to use this website only to visualize the content that Fastlove Studios makes available to the Users, to acquire and know its products.

ACCESS TO THE WEBSITE

he consultation of the information and content of our website is freely accessible to all users of the website and no access restriction is applied to them, unless it is detected that a user does not comply with the provisions of this article, our Privacy Policy or our Cookies Policy.

In the event that, as a User, you decide to request information about our products, you must follow the instructions set out in this section, which consist of:

Acceptance of our Legal Notice, Privacy Policy, Cookies Policy.

INDUSTRIAL AND INTELLECTUAL PROPERTY RIGHTS

As a User, you acknowledge and agree that any Industrial and Intellectual Property rights (registered trademark, copyright of photographic works, literary works, technical or opinion articles, designs and other rights over materials or contents of our website) belong to Fastlove Studios or to those who have granted us, where appropriate, a license for use.

To use the content provided through our website, it will be necessary to obtain written authorization from the owner of the website, the author of the literary or photographic work, etc., and in any case you must do so in compliance with the provisions of Royal Legislative Decree 1/1996, of 12 April, which approves the revised text of the Intellectual Property Law.

We ask you as a User to respect any Industrial and Intellectual Property rights that may derive from any content incorporated into our website.

Under no circumstances will Fastlove Studios be responsible for any possible infringements of Industrial and Intellectual Property that you may commit as a User, and that may derive from the works -of any type-, designs, brands, utility models, patents, etc. incorporated in our website.

More specifically, we inform you that:

All the contents included in our web page, as well as any other images, photographs, information, messages, graphics, drawings, sound files and/or recordings, texts, videos or others, are protected by the corresponding Intellectual Property rights (copyright), so that the provisions of the Revised Text of the Intellectual Property Law 1/1996, of April 12 will be applicable to them.

Fastlove Studios does not grant any license of use or authorization with respect to the works that appear on its website, nor on the rights related to third party works also incorporated in the website, unless expressly agreed in writing.

The reproduction, publication, public communication, making available to the public, distribution or transformation of all or part of the contents incorporated in our website, for any purpose, and in particular for commercial or advertising purposes, in any medium and by any technical means, is strictly prohibited without the written permission of the author of the content in question. Failure to comply with this point will entitle Fastlove Studios to take any legal action it deems appropriate.

In the event that our website contains commercial names, brands or mixed, figurative or nominative distinctive signs, logos or symbols of third parties, it is because we have obtained the corresponding authorisation for the use of these by the third parties concerned, or because they are used exclusively for descriptive purposes, in which case the brands correspond to their legitimate owners.

Fastlove Studios S.L. is the owner of all the Industrial Property rights derived from the registration of the domain name https://fastlovestudios.com.

Fastlove Studios S.L. is the owner of all the Industrial Property rights derived from the registration of the Fastlove Studios trademark and reserves the right over any other trademark, distinctive sign, design and/or industrial or intellectual property right over which it has any right and which is not mentioned in this document.

EXEMPTION FROM LIABILITY FOR CONTENT HOSTED ON WEBSITES ACCESSIBLE FROM OUR WEBSITE

In Fastlove Studios we have no control over the pages that we may link to through our website, therefore, as a User, you acknowledge and accept that we do not assume any responsibility for the content, information, opinions and concepts that are issued, published or distributed on the websites that you can access through these links, nor for the products and/or services that you can acquire on these pages; nor for any other content, products, services, advertising or other available on the linked websites.

As a User, you should exercise extreme caution in evaluating and using the information, content and/or products and services available on the linked sites. In this sense, if as a User you have actual knowledge of the unlawfulness of activities carried out through third party websites that are linked to our website, we would appreciate it if you would inform us immediately so that we can proceed to disable the access link to the same.

The use that Fastlove Studios makes of these links is simply to be able to provide the User with more information. Given that they are not our responsibility, we cannot be held responsible in any case for the content accessible through these links, nor for the consequences of accessing them.

EXEMPTION FROM LIABILITY FOR LINKS ESTABLISHED IN SOCIAL NETWORK PROFILES IN WHICH WE ARE PRESENT

Fastlove Studios is present on the social networks Facebook and Instagram, without prejudice to the possibility of using others in the future.

With regard to the information of the contents uploaded/linked in the aforementioned social network, it informs the Users that they are uploaded exclusively for informative, informative and promotional purposes of the products offered by Fastlove Studios, and therefore it is not responsible for the decisions taken by the User based on the same, nor for the damages caused to the User or third parties based on this information.

Fastlove Studios will try to promote the quality of the information through the correction of errors in the data received, as well as in the administration of the sites, in accordance with good practices and know-how, and will make it possible for third party users to report complaints about offensive and inappropriate comments that have nothing to do with the topics dealt with, photos published or videos that are not related to the topics for which the social networks are intended.

In these cases, as administrator of the profile of the social network in which it is present, Fastlove Studios will have the power to delete any information that does not conform to the quality, purpose and good informative and entertaining service of the social network. However, despite the intention to ensure the highest quality of content, Fastlove Studios will not be held responsible for the information referred to.

Users are informed that access to the social network requires a service/supply by other service providers of the information society. In view of this, Fastlove Studios cannot be held responsible for the reliability, quality, continuity and functioning of said social network, and therefore cannot prevent its suspension, cancellation or inaccessibility for reasons beyond its control.

Furthermore, Fastlove Studios will not be held responsible for any damages or losses suffered by the User due to faults or disconnections in the social networks, which may cause loss of information, suspensions, cancellations or interruptions of the service during the provision of the same or beforehand.

If the User considers that any of the sites linked through the social network in which we are present includes illicit or inappropriate content, he/she may inform Fastlove Studios according to the infringement notification procedure indicated below, and we will take the appropriate measures to remove them from our profile.

Fastlove Studios is in no case responsible for the contents and services and/or products offered in the sites linked through our profiles of the social networks in which we are present, and therefore is not liable for the damages caused by their unlawfulness, quality, outdatedness, unavailability, error or uselessness.

EXEMPTION FROM LIABILITY FOR LINKS TO OUR WEBSITE MADE FROM ANOTHER WEBSITE.

If you intend to link or link from a website or other Internet portal to our website, you must comply with the following conditions:

The total or partial reproduction of any of the products or contents of the website is not permitted, nor is it permitted to establish "deep-links", IMG or image links, or "frames", except with prior express written authorisation.

No false, inaccurate or incorrect statements may be made about our website, or about the products and/or contents of this;

The web page in which the link to our web page is established will not contain any brand, commercial name, establishment sign, denomination, logo, slogan or other distinctive signs belonging to Fastlove Studios unless expressly authorized in writing by Fastlove Studios; it must also allow our web page to be shown in its entirety within the browser screen without the contents being shown through frames. Fastlove Studios reserves the right to require third parties to remove the links made to our website, when it deems appropriate.

The establishment of the link does not imply the existence of any relationship between Fastlove Studios and the owner of the website or portal from which the link is made, nor the knowledge and acceptance by Fastlove Studios of the products and contents offered on said website or portal.

Fastlove Studios will not be responsible for the contents or products made available to the public on the website or portal from which the hyperlink is made, nor for the information and statements included therein.

VIRUSES, HACKING AND OTHER COMPUTER ATTACKS

As a User you must not make improper use of our website by introducing viruses, Trojans, worms, logic bombs or any other technologically harmful or damaging program or material.

Nor do we attempt to gain unauthorised access to this website, the server on which it is hosted or any other server, computer or database related to our website, and you agree not to attack the website through "denial of service attacks" or "distributed denial of service attacks".

Failure to comply with this clause could lead to the commission of infractions typified in our legislation as a crime, so we reserve the right to report such breaches to the competent authorities and we will cooperate with them to discover the identity of the attacker.

Fastlove Studios is not responsible for any damage or loss resulting from a denial of service attack, virus or any other technologically harmful or damaging program or material that may affect your computer, computer equipment, data or materials, as a result of the use of our website or the downloading of content from it or to which it redirects.

DISCLAIMER OF WARRANTIES AND LIABILITY

Fastlove Studios reserves the right to deny or withdraw access to the contents hosted on our website, without prior notice, at its own request or at the request of a third party, to those Users who do not comply with the present articles or any of the other legal texts that govern our website and previously mentioned.

As a User, you are aware and voluntarily accept that the use of the website and its contents, takes place in any case under your sole responsibility.

Furthermore, Fastlove Studios does not grant any guarantee nor is it responsible for damages of any nature that may arise from:

  • The lack of availability and technical continuity or operation of the website.
  • The lack of usefulness, suitability or validity of the website, services, contents, etc. in order to respond to the needs, activities or expectations of the users.
  • The negligent or illicit use of the Web in general that does not respect the established in the legal texts to which reference has been made, good faith, morality or public order.
  • Errors: With regard to the existence of errors or price inaccuracies on the Website and due to the fact that the contents have been drafted in accordance with current regulations and the principle of good faith, these will be corrected by Fastlove Studios as soon as possible and as soon as it becomes aware of them.

PRIVACY POLICY AND COOKIES POLICY

The provisions of our Privacy Policy, our General Conditions of Sale and Cookies Policy are fully applicable to this website, and we therefore strongly recommend that you read them in full.

INFRINGEMENT NOTIFICATION PROCEDURE.

At Fastlove Studios we respect and protect the privacy of our Users and our Clients, as well as the Industrial and Intellectual Property of third parties. Therefore, we request the same respect from the Users of our website.

If you consider that there are facts and/or circumstances that reveal the illicit nature of the use of any content, service or any other circumstance contained in this website that reveal or could reveal its illicit nature, you can contact us at the following e-mail address contact@fastlove.com.

In the email you send us you must indicate the alleged unlawful activity and you must identify yourself as the actor so that we can contact you if we need more information.

This procedure must be followed especially when the alleged unlawful activity refers to an alleged violation of Industrial or Intellectual Property rights, of the image rights of any person or of rights that violate the personal data of yourself or of the person you legally represent.

The person acting must develop in a precise and concrete way the protected contents, as well as their exact location. Subsequently, we will take the appropriate measures to avoid these infringements notified by the Users.

NULLITY

If any clause of this Legal Notice, our Privacy Policy, our General Conditions of Sale or our Cookies Policy is declared null and void, in whole or in part, by any Court, the remaining stipulations will remain valid.

APPLICABLE LAW AND JURISDICTION

This Legal Notice shall be governed by Spanish law. The language of drafting and interpretation of this legal text of the Privacy Policy, the General Conditions of Sale and Cookies Policy, and other legal documents on our website will be Spanish, although it may be made available in other languages for the convenience of the user.

Likewise, in the event of any dispute, the Client may resort to the ordinary jurisdiction, complying with the rules on jurisdiction and competence.

Provided that the Client is not a "Consumer or User", the parties expressly agree to submit to the Courts and Tribunals of the city of Alicante as this is the place where the Contract was concluded, expressly waiving any other jurisdiction that may correspond to them.

These texts will not be filed individually for each user, but will be accessible through the Internet from the links provided for this purpose.

EUROPEAN PLATFORM FOR THE RESOLUTION OF E-COMMERCE DISPUTES

We inform consumers that the online consumer dispute resolution platform ("ODR Platform, Online Dispute Resolution") is operational for all countries of the European Union, including Spain.

We inform our Users that in the event of any dispute with the Fastlove Studios consumer, there is a new, simple, multilingual and accessible European procedure for the resolution of the same, which consists of the following:

The consumer must access this platform and complete the online complaint form. Once completed, the form will be sent from the same platform.

The complaint will be sent to Fastlove Studios, who will propose to the consumer an alternative dispute resolution entity.

Once the consumer and the seller agree on the mediation entity that will resolve their dispute, the platform will send the claim to the chosen entity.

The mediation entity will deal with the case electronically and propose a solution within a maximum of 90 days.