PRIVACY POLICY

The terms set out below, and in particular, the duty of confidentiality, are mandatory for all internal and external staff who work in our company or could work with us in the future and who access the data you provide to us when browsing our website, using our forms or requesting or purchasing our products.

We reserve the right to modify the contents of this Privacy Policy in order to adapt it to new legislation or case-law and to the reports or decisions issued by the Spanish Data Protection Agency, the Article 29 Working Party or the European Data Protection Supervisor (EDPS).

In the event that we use the personal data of Users, Customers or Potential Customers in a manner other than that established in the Privacy Policy when you provide us with your data, or if we process such data for purposes other than those indicated at the time when you give them to us, we will do all we can to contact you, as the affected party, to inform you and obtain your consent again. Otherwise, we will not use the data for any other purpose.

We advise Users to read this text every time they access our website in order to confirm the purposes for which we obtain your data and the use we make of them.

This Privacy Policy will form part of and be permanently attached to the provisions of our Legal Notice, our General Conditions of Sale and our Cookies Policy. These texts are made available to Users on our website, and we advise you to read them.

We will always inform you of the date when the Privacy Policy was last updated to allow Users to know the effective content that applies to them and the date of the last review.

This Privacy Policy has been adapted to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, relating to the protection of natural persons with regard to the processing of their personal data and the free movement of said data (hereinafter, GDPR) and Organic Law 3/2018 of 5 December 2018, on Personal data protection and guarantee of digital rights (hereinafter, LOPDGDD).

DATA CONTROLLER

The party responsible for the data obtained, processed and stored on our website (https://fastlovestudios.com/) with respect to the products offered and contracted through the website is FASTLOVE STUDIOS, S.L, (hereinafter FASTLOVE STUDIOS), with Tax ID CIF B42649707 and registered office at C/ Juan de la Cierva, 43, 2 Plta, local 4 y 5, 03203 ELCHE (Alicante). Email contact@fastlove.com.

DATA PROCESSING

The personal data requested, as applicable, will consist of the data that are required to identify and deal with the data subject’s request, resolve issues and provide the contracted services. Such data are obtained for certain explicit purposes and they are not processed in a way that is incompatible with the indicated purposes.

The data subject will be informed by FASTLOVE STUDIOS before the gathering of their data, of the provisions set forth in this Privacy Policy so that they may give their express, precise and unequivocal consent to the processing of their data.

ORIGIN OF THE DATA

The data we process and store at FASTLOVE STUDIOS may come from different sources:

In our website we obtain the personal data of those Users who decide of their own free will to complete the fields in each of our website forms.

Users will be responsible for the truthfulness and authenticity of the data they provide through our forms and they are obliged to keep them updated at all times, to prevent errors on our part. The User will be responsible for any inaccurate or false statement made as a consequence of the information and data entered in the forms.

Information may also be received through the emails received by info@fastlove.com and we therefore inform Users that the email service provider is FASTLOVE STUDIOS, with Tax ID B42649707 and registered office at C/ Juan de la Cierva, 43, 2 Plta, local 4 y 5, 03203 ELCHE (Alicante).

Since we offer our users an online store in which to purchase our products, and we store information related to purchases, sales, access, administrative management, etc. there, we inform Users that the domain https://fastlovestudios.com/ and the content of the website is hosted at the servers of Shopify International Ltd. in Ireland.

We use Stripe and Shopify Payments to pay for the requested products by credit or debit card in order to make payment through this company. Nonetheless, FASTLOVE STUDIOS never has access to the bank data furnished by the Customer to these third parties.

The purpose of processing all this data is that indicated at the time it is obtained and detailed in the section entitled “Purposes of processing and retention periods” of this Privacy Policy.

LEGAL GROUNDS FOR PROCESSING THE DATA

The legal grounds for processing the User’s data will depend on the moment when the persona data of the User, Customer or Potential Customer are obtained and processed:

The legal grounds for processing the data obtained through the purchase or customer registration forms are the contractual or pre-contractual relationship for the purchase of our products (Articles 6.1.b) GDPR). By filling out such forms, the data subject agrees to the terms of this Privacy Policy or specific clauses.

PURPOSES OF THE PROCESSING AND DATA RETENTION PERIODS

The purposes for which each of the processing operations is carried out by FASTLOVE STUDIOS are established in the different informational clauses incorporated into each data collection element / website form, etc.

Notwithstanding the above, they are set out in full below, along with the data retention times applied by FASTLOVE STUDIOS:

Registration form: These data will be used by FASTLOVE STUDIOS for the contractual purpose of selling the products acquired by you and for performing the internal management, accounting, tax and administrative processes of the organisation.

The data will be held for as long as any liability may arise from the application of the pre-contractual / contractual measures requested by the data subject (5 years – Art. 1964 of the Civil Code) or they will be kept for a period of 6 years (Art. 30 of the Code of Commerce).

Data obtained through Cookies: Through the Cookies about which we informed you in our Cookies Policy (which we advise you to read), we obtain data to customise your experience and better attend to your individual needs, improve our website, permit the sharing of comments on social networks, etc. Such data will be held in accordance with the terms of our Cookies Policy to which reference is made above.

OBLIGATION TO PROVIDE THE REQUESTED DATA

To allow us to provide the services in the best possible way and manage the sales of our products, Users should provide their information and personal data requested on our forms. In the event of not providing all the requested information marked as mandatory, FASTLOVE STUDIOS cannot offer its products or send the requested information, as may apply, and so it will not be possible to sell the products in which the User, Customer or Potential Customer is interested.

MINORS

We at FASTLOVE STUDIOS strictly comply with the requirements set forth in the GDPR in reference to the data protection of minors. For this reason, we do not intentionally obtain any information about minors under the age of 14 (Article 7 LOPDGDD).

Furthermore, we hereby inform Users that using this website and the ordering and purchase of our products is intended only for persons over the age of 18.

HOW WE PROTECT THE INFORMATION OF USERS, CUSTOMERS OR POTENTIAL CUSTOMERS

FASTLOVE STUDIOS implements physical, technical and organisational measures to guarantee the security of personal data and makes every attempt to reduce to the minimum the possibility of the accidental or illegal destruction, accidental loss, unauthorised use, alteration, unauthorised modification, disclosure and / or processing of your data, pursuant to the provisions of Article 32 of the GDPR.

In this regard, and considering the state of technology, application costs and the nature, scope, context and purposes of the processing and the risks of probability and seriousness that could affect the rights and freedoms of individuals, the appropriate measures have been established to guarantee an adequate level of security for the risk that exists.

In all cases, FASTLOVE STUDIOS has implemented sufficient mechanisms to:

  • Guarantee the permanent confidentiality, integrity, availability and resilience of its processing systems and services.
  • Quickly restore the availability of and access to personal data in the event of a physical or a technical incident.
  • Regularly check, evaluate and assess the efficacy of the technical and organisational measures implemented, to guarantee security in processing.
  • Anonymise and cypher the personal data, as applicable.

As a User, you admit and accept that Internet security measures are not foolproof and that social networks used on the Internet are not 100 % safe. For this reason, all communications sent via this channel may be intercepted and / or modified by unauthorised persons, and so you, as a User, must also take every precaution.

WARNING OF INFRINGEMENTS RELATED TO PERSONAL DATA OR SECURITY BREACHES

Security infringements that could affect the processing of your personal data may entail a security breach of the information systems of FASTLOVE STUDIOS. Such security breaches could provoke the destruction, alteration, loss, unauthorised disclosure or access, whether accidental or not, to the personal data transmitted, stored or processed related to the sale of our products on the website.

In the event that the personal data we store and / or process at FASTLOVE STUDIOS are compromised in any way, we will notify the affected parties in accordance with the provisions of Article 33 of the GDPR.

COMMUNICATION OF DATA TO THIRD PARTIES

The personal data furnished to us by Users, Customers or Potential Customers through our website, or during the provision of our services, will not be sold, transferred or exchanged with any unauthorised third parties unless required by law, or in the cases set out below, in relation to the international data transfers made by FASTLOVE STUDIOS.

On the other hand, Customer data may be given to the Tax Authorities and other Public Authorities, in the event that we are requested to do this.

INTERNATIONAL DATA TRANSFERS

FASTLOVE STUDIOS uses Shopify as an e-commerce tool. This tool is the property of Shopify Inc., a company based in the USA, and entails the international transfer of data to the USA. Shopify informs its users through its Privacy Policy that the data located in European Territory will be controlled by its Irish subsidiary, Shopify International Limited.

For complaints or claims related to data protection, we provide the following information:

  • Shopify International Limited

For the attention of: The Data Protection Officer

c/o Intertrust Ireland

2nd Floor 1-2 Victoria Buildings

Haddington Road

Dublin 4, D04 XN32

Ireland

FASTLOVE STUDIOS uses Shopify Payments as a payment tool. This tool is the property of Shopify Inc., a company based in the USA and Canada. For this reason we inform you that if you use this payment method, you are using technology that belongs to this company, giving rise to an international data transfer to the USA.